← S.S. Education home

Terms and Conditions for Advocate Platform Use

Effective Date: May 12, 2026

These Terms and Conditions (“Agreement”) govern access to and use of the S.S. Education advocate platform (“Platform,” “Services,” “we,” “our,” or “us”) by educational advocates, consultants, professionals, contractors, or organizations (“Advocate,” “User,” or “you”).

By creating an account, accessing, or using the Platform, you agree to be bound by this Agreement.

1. Purpose of the Platform

S.S. Education provides a software platform designed to assist educational advocates and related professionals in organizing, reviewing, summarizing, analyzing, and generating reports related to student educational records and advocacy workflows.

Features of the Platform may include:

  • Uploading and storing Individualized Education Programs (“IEPs”) and related educational documents;
  • AI-assisted summaries and analysis of uploaded materials;
  • Identification of potential accommodations, concerns, recommendations, or action items;
  • Commenting and collaborative review workflows;
  • Report generation;
  • Client communication and information-sharing tools; and
  • Collection of client input and responses.

The Platform is intended solely as a productivity and workflow assistance tool and does not provide legal advice, educational advice, medical advice, or professional advocacy services.

2. No Legal or Professional Advice

The Platform and any outputs generated by the Platform, including AI-generated summaries, reports, recommendations, suggested accommodations, action items, comments, or analyses (“Generated Content”), are provided for informational and administrative assistance purposes only.

S.S. Education does not:

  • provide legal advice;
  • act as a law firm;
  • provide educational consulting services;
  • guarantee compliance with IDEA, Section 504, FERPA, ADA, or any other law or regulation; or
  • guarantee that Generated Content is accurate, complete, current, or appropriate for any specific student or circumstance.

You acknowledge and agree that:

  • all Generated Content must be independently reviewed and verified by you prior to use, sharing, reliance, or distribution;
  • you are solely responsible for exercising professional judgment regarding all advocacy recommendations, reports, and communications; and
  • the Platform is intended to support—not replace—human review and decision-making.

3. AI-Generated Content Disclaimer

The Platform uses artificial intelligence and automated technologies to process uploaded documents and generate summaries, suggested edits, reports, comments, and related outputs.

Artificial intelligence systems may:

  • produce inaccurate or incomplete information;
  • omit relevant information;
  • generate misleading recommendations;
  • misunderstand context;
  • fail to identify legal or educational issues; or
  • generate outputs inconsistent with current laws, regulations, or educational standards.

Accordingly:

  • S.S. Education makes no representations or warranties regarding the accuracy, reliability, completeness, legality, or fitness of AI-generated outputs;
  • Generated Content should never be used without human review; and
  • Users are solely responsible for validating all outputs before relying upon or sharing them with clients, schools, agencies, or third parties.

You acknowledge that the inclusion of manual review workflows within the Platform is intended to reinforce the requirement for independent human verification.

4. User Responsibilities

You agree that you will:

  • use the Platform only for lawful purposes;
  • maintain all required permissions and consents from parents, guardians, students, or clients before uploading documents or personal information;
  • comply with all applicable privacy and education laws, including FERPA and any applicable state privacy laws;
  • independently review all Generated Content before use;
  • ensure the accuracy of information shared with clients;
  • maintain the confidentiality of account credentials; and
  • promptly notify S.S. Education of any unauthorized access or suspected security incident.

You are solely responsible for:

  • all content uploaded to the Platform;
  • all reports or materials distributed to clients;
  • all advice or advocacy services you provide; and
  • all decisions made based on Platform outputs.

5. Client Data and Permissions

You represent and warrant that you have obtained all necessary rights, authorizations, consents, and permissions to upload and process any documents or information submitted to the Platform, including educational records and personally identifiable information.

You further represent that:

  • your use of the Platform does not violate FERPA or other applicable laws;
  • you have authority to share such information with S.S. Education for processing purposes; and
  • you are authorized to share reports or Generated Content with your clients.

S.S. Education is not responsible for verifying whether you possess appropriate permissions or legal authority.

6. Confidentiality and Data Security

S.S. Education will implement commercially reasonable safeguards intended to protect uploaded data and user information.

However, no electronic system can be guaranteed to be completely secure. By using the Platform, you acknowledge and accept the inherent risks associated with electronic data storage, cloud processing, and internet transmission.

Except as required by law or as otherwise described in our Privacy Policy, we will not intentionally disclose uploaded client documents to unauthorized third parties.

7. Acceptable Use Restrictions

You agree not to:

  • upload unlawful, fraudulent, defamatory, or infringing content;
  • use the Platform to provide unauthorized legal services;
  • reverse engineer, copy, or exploit the Platform;
  • interfere with Platform operations or security;
  • attempt unauthorized access to data or systems;
  • use the Platform to train competing AI models; or
  • use the Platform in violation of applicable laws or professional obligations.

We reserve the right to suspend or terminate accounts for violations of this Agreement.

8. Intellectual Property

All rights, title, and interest in the Platform, including software, workflows, interfaces, AI systems, branding, and related intellectual property, remain the exclusive property of S.S. Education.

Subject to this Agreement, S.S. Education grants you a limited, non-exclusive, non-transferable license to use the Platform for your internal professional use.

You retain ownership of documents and content you upload to the Platform.

You grant S.S. Education a limited license to process uploaded content solely for the purpose of providing and improving the Services.

9. Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SS-EDUCATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY;
  • FITNESS FOR A PARTICULAR PURPOSE;
  • NON-INFRINGEMENT;
  • ACCURACY;
  • RELIABILITY;
  • AVAILABILITY; AND
  • ERROR-FREE OPERATION.

SS-EDUCATION DOES NOT WARRANT THAT:

  • THE PLATFORM WILL MEET YOUR REQUIREMENTS;
  • GENERATED CONTENT WILL BE ACCURATE OR LEGALLY COMPLIANT;
  • SERVICES WILL BE UNINTERRUPTED OR SECURE; OR
  • DEFECTS WILL BE CORRECTED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SS-EDUCATION SHALL NOT BE LIABLE FOR ANY:

  • INDIRECT,
  • INCIDENTAL,
  • SPECIAL,
  • CONSEQUENTIAL,
  • EXEMPLARY, OR
  • PUNITIVE DAMAGES,

INCLUDING LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, EDUCATIONAL OUTCOMES, OR CLAIMS ARISING FROM RELIANCE ON GENERATED CONTENT.

IN NO EVENT SHALL SS-EDUCATION’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE PLATFORM EXCEED THE TOTAL AMOUNTS PAID BY YOU TO SS-EDUCATION DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to defend, indemnify, and hold harmless S.S. Education and its officers, employees, contractors, and affiliates from and against any claims, damages, liabilities, costs, and expenses arising from:

  • your use of the Platform;
  • your advocacy services;
  • your uploaded content;
  • your violation of applicable law;
  • your distribution or reliance upon Generated Content; or
  • claims brought by clients, schools, agencies, or third parties related to your activities.

12. No Guarantee of Outcomes

S.S. Education does not guarantee:

  • educational results;
  • IEP approvals;
  • school district compliance;
  • legal outcomes;
  • accommodation implementation;
  • dispute resolution success; or
  • advocacy effectiveness.

The Platform is intended solely as an administrative and informational support tool.

13. Professional Responsibility

Users remain solely responsible for:

  • professional judgment;
  • advocacy recommendations;
  • communications with clients or schools;
  • legal or educational interpretations;
  • final reports and recommendations; and
  • compliance with applicable laws and professional obligations.

Use of the Platform does not replace professional review or independent decision-making.

14. Prohibited High-Risk Reliance

The Platform and Generated Content may not be used as the sole basis for:

  • legal determinations;
  • due process complaints;
  • formal legal filings;
  • educational eligibility determinations;
  • medical decisions; or
  • emergency or safety-related decisions.

Independent professional review is required before any such use.

15. Binding Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to this Agreement, the Platform, or the Services shall be resolved exclusively through final and binding arbitration rather than in court, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction for misuse of intellectual property or unauthorized access to systems.

Arbitration shall be conducted by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules.

The arbitration shall take place in [INSERT COUNTY, STATE].

The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

16. Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY CLAIMS SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION.

THE PARTIES WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

17. Electronic Acceptance

By clicking “I Agree,” creating an account, or using the Platform, you:

  • acknowledge that you have read and understand this Agreement;
  • consent to conduct business electronically; and
  • agree that electronic acceptance constitutes a legally binding signature.

18. Account Suspension and Termination

S.S. Education may suspend or terminate access to the Platform at any time for:

  • violation of this Agreement;
  • suspected misuse;
  • security concerns;
  • non-payment; or
  • conduct that may create legal or operational risk.

Upon termination, your right to access the Platform ceases immediately.

19. Governing Law

This Agreement shall be governed by and construed under the laws of the State of [INSERT STATE], without regard to conflict-of-law principles.

Any disputes arising under this Agreement shall be resolved exclusively in the courts located in [INSERT COUNTY AND STATE].

20. Entire Agreement

This Agreement constitutes the entire agreement between you and S.S. Education regarding use of the Platform and supersedes all prior discussions or agreements.

21. Contact Information

S.S. Education

[INSERT ADDRESS]

[INSERT EMAIL]

[INSERT WEBSITE]